Visitors Survey - The verdict!

Thank you very much to everyone that took the time to respond to our visitor's survey. We have read every single completed survey and wanted to let you know the overall results and what actions we have taken following your feedback.

We ran a survey open to all our visitors from July to end of September 2007. 275 visitors responded during this time and the following is our interpretation of the survey responses.

95% of you are either satisfied or extremely satisfied with WO4LO

97% of you would recommend us to a friend and 98% would visit again in the next 6 months

51% of you have contacted an activity with most people doing this by email but 10% of you just turned up.

And some of the fantastic feedback we have had:

"Easy to read, love the graphics , v colourful and simple. Easy to use website. Full of useful info and has contact details which is great"

"I have found your website really useful, we have a new employee relocating to the area, I have passed this website onto him and his family."

"Excellent site get's better every time I log on, Enjoy reading the newsletter monthly."

"Website is so easy to navigate around, beautifully set out and easy to read. I love it already. Hoping to try some of the activities listed. Thank you for the information, I'll be a regular visitor from now on!"

"Today was my 1st visit to your website and I'm really glad I found it - it's a one stop shop for everything that is going on and seems to have a lot more info than other similar sites. It also looks exciting and 'happening' if you know what I mean. Some of the other sites I've visited have appeared very 'static' but yours is very lively and up-to-date."

"I think its a really great website as i was stuck with what to do with my 1year old, i didn't think there was much going on in our area untill i looked at your website and its great you don't have to be a member and spend ages registering, you can just search where you live and find great things to do"

"Colourful, exciting, informative, useful, educational Do you want me to go on................"

So what have we done to improve WO4LO following your feedback:

1. Made it clearer what advanced search actually gives you with a little note under the advanced search link in the main search box
2. Put more competitions on the site, newsletter and forum.
3. Increased our advertising on Google as the majority of you have found us this way, hopefully more people we find us now!
4. Introduced our Mums' Network to find more activities and classes from the Mums that know about them!
5. Introduced Watson our new WO4LO mascot to add more fun to the site and something for the little ones to enjoy